A mother’s heartbreak deepened when she discovered her baby’s body in a funeral director’s home. Zoe Ward’s newborn son Bleu, just three weeks old, died from brain damage in 2021. She trusted Florrie’s Army, a funeral service in Leeds, to care for him.
But when she visited the next day, she was horrified. “Come in, we’re watching PJ Masks,” the director allegedly said, as Bleu’s body sat in a baby bouncer. Ward recalled seeing another baby’s body left on the sofa. “I was screaming down the phone… he can’t stay here,” she told BBC News.
Ward quickly arranged for another funeral director to take her son. Other parents have also raised complaints, saying they later discovered their babies were kept in the woman’s home instead of a professional facility. One family described the scene as “like a horror film.”
Funeral services in England remain unregulated, meaning there are no strict rules on how bodies are stored. This shocking case raises a painful question: should grieving families have stronger protections in their darkest moments?
