A British family say they were left “devastated” after being accused of fraud and kicked out of their holiday. Claire Williams, her husband, and three children drove seven hours from Lancashire to Sandford Holiday Park in Dorset, only to be told to leave.
Claire explained she had taken over the booking from a friend, paying a £40 amendment fee as instructed. “We were so excited for a family break,” she said. “But the manager accused us of fraud and even called it money laundering.” Claire admitted she suffered a panic attack before being told they had one hour to leave.
The family were heartbroken. “My kids were devastated,” Claire shared. “We just wanted a simple holiday, but instead we were treated like liars.” After complaining to the CEO, they were refunded in full and given £200 compensation.
The park later apologized, saying the experience “was not to our standards.” But Claire warned, “I’ll never go back there again.”
Would you risk booking through a friend — or avoid it altogether after this story?
